Disconnect When Infected or Hacked: If you feel that your computer has been hacked or infected by a virus, immediately disconnect it from the Internet (unplug the phone or cable line). Use a non-infected computer to download up-to-date virus software. Then run the anti-virus program to clean up the problem. Remember to always keep your anti-virus and firewall software up-to-date and running in the background to prevent problems.
Report Serious Intrusions, Hacks or Viruses: After you have taken steps to clean out viruses or hackers, report serious incidents to your Internet Service Provider. Try to include information from your anti-virus software or firewall incident or log report. Learn more.
If you think the intrusion is more serious, you also can report incidents to the FBI at www.ifccfbi.gov.
Teach Kids How to Protect Cyberspace: Let Dewie show you how.